Support

Register with your full name, date of birth, phone number (OTP-verified), and work pass type. Your account is active immediately, with no manual review needed. Log in and head to Find Shifts to apply.

Employers may decline for scheduling reasons unrelated to your profile. Check your tier status. If you received a violation notice, visit your Profile page for details.

More than 24 hours before the start time it is a lawful cancellation: no strike, and it is left out of your reliability score. Within 24 hours it is recorded as a late cancellation, it enters your reliability score, and it counts towards a rolling 90-day total. At two you get an automatic warning; at three a person at Shyft SG reviews your account and decides. No account is ever suspended automatically. If you think a mark is wrong, dispute it in the app within 7 days and a person reads it. You can see your record in the History tab.

Your employer pays you directly. Wages never pass through Shyft SG: we do not receive, hold, control or transmit them, and our platform fee is never taken out of your pay. Payment terms are agreed between you and the employer when you are booked. The app records the rate the employer posted, your confirmed hours, and a payment marker from each side, but those records are not proof of payment. CPF and WICA are matters for your employer, not for Shyft SG.

Log in to your Employer Dashboard → Jobs → Post New Shift. Fill in the role, date, time, hourly rate, and number of slots. Once published, workers can apply immediately. You will receive notifications for each application.

When you look at who applied you see their first name and last initial, their tier, their reliability score with the shift count and show-up percentage behind it, their rating and how many reviews it is based on, the shifts they have completed, their badges, whether they are a Founding Worker, the work authorisation category they declared, and whether they are under 18. You do not see their surname, date of birth, age, phone number or email until you book them. None of it is an identity check, a document check or a criminal record check, and none of it is a guarantee of conduct. We do not collect identification numbers and we do not check identity documents, so we cannot offer an identity check process. Assess every worker yourself before granting access to your premises, guests or stock.

Navigate to Employer Dashboard → Roster → Export. This generates a CSV with shift dates, hours, worker names, and rates, ready for your finance team.

Shyft SG is a reliability-first shift marketplace for Singapore, covering Hospitality, F&B, Events & MICE, and Logistics. Employers post shifts; workers apply, work the shift, and are rated. Shyft is a marketplace: it is not an employer, an agency, or a payment processor, and it never places a worker or handles wages.

We do not track your location. There is no GPS in this platform. Shift addresses are geocoded so the map can show where a shift is, and that is the employer address rather than your position.